“QUALITY GUARANTEE' ” CERTIFIED BY Best of Sabina CONSORTIUM

Basic requirements, mandatory and optional, necessary to insure quality in meeting the demand of rural tourism - that the consortium Best of Sabina will certify, that all structures adhering to the consortium will be in possession of.





A -MANDATORY BASIC REQUIREMENTS

1 - The owners of the properties, will ensure the following:

(authorisation) possession of official authorisation to run business;

(rates) rates will comply with those published by local tourist authorities (APT Rieti);

(bookings) in case of no availabilities, clients will be assisted in finding other availability in a similar structure among those of Best of Sabina consortium;

(questionnaire) clients will be given a questionnaire to evaluate their stay and submit to Best of Sabina;

(personal data) clients personal data will be kept private;

(reception)
- owner or host, will be present on clients arrival and will be available to communicate with guests in at least one foreign language;

- clients will receive a warm welcome and information on everything necessary to make their stay enjoyable. such as:
o vicinity of banks, shops, cafés, restaurants, chemists public transportation etc;
o location of sport facilities;
o distance from major sites of interest;

- clients will receive maps and other tourist material, will be available for the following cultural activities:

- visits to museums and archaeological sites;
- events and sagras;
- naturalistic itineraries.

- for self catering apartments, a manual will be given with the instructions for use of:
- electrical appliances, keys to gas, water and heating plants;
- rules of the house, acceptance of pets, smokers;
- use of fireplace, telephone, fax, internet access;
- useful information to meet any emergency (doctor, fire, police first aid road etc.)

(comfort of clients) rooms will have fresh flowers, tea or coffee or drinks for arrivals, a guest book in which clients can enter their impressions.





2 - RURAL TOURISM STRUCTURES will possess the following:

(technical requirements) technical requirements specified by law;

(safety) a first aid box; a fire extinguisher; a key to the gas and water supply; emergency lighting; insurance coverage;



(furnishing) furnishings will be either antique, traditional or with refined taste and design and will be as follows:

(bedrooms) comfortable bed, mattress cover, pillow covers; wardrobe and draws; mirror, suitcase support, chair, hangers; bedside lamps, extra pillow and blankets; glasses and jug for water; alarm clock, waste paper basket, weekly linen change;

(bathroom) bin, soap, bath mat, tissues, extra toilet paper, plugs for razor, hairdryer, weekly change of linen, or on request extra towels.

(self catering) in self catering apartments a fully equipped kitchen will be supplied. For long stays, a washing machine will be available and a place to hang laundry, as well as an iron and ironing board.

(Bed and breakfasts ) will provide: tablecloth and napkins, service at breakfast, continental or buffet breakfast according to the means of the structure. fresh breads, biscuits, butter, jams and marmalade, milk and/or yoghurt, fresh fruit, fruit juice, a choice of teas and coffee;

B - OPTIONAL REQUIREMENTS

Best of Sabina will also certify the following optional requirements which one or more of the members will possess:

(signposting) clear indications an how to arrive from the main roads;

(parking) a parking space destined for use of guests;


(clients comfort)

- in bedrooms:
- fireplace
- central heating
- daily cleaning
- laundry
- TV/satellite
- games table
- bookshelves
- radio
- computer/ e mail
- fax
- telephone
- DVD player
- cartoons
- films
- daily foreign newspapers

- bathrooms:
- Jacuzzi

- Outside areas ( terrace / gardens):
- chairs, tables, armchairs, sun umbrellas
- swimming pool
- solarium
- grill/barbecue
- wood oven
- vegetable garden
- horse stables area
- mountain bikes
- tennis
- play area for children not accessible to traffic
- mini soccer field
- bocce balls

(club house) in the agriturismo a cosy communal room with literature on the area, where guests can socialize , and even taste local produce of the farm;

(typical products) if the agriturismo has a restaurant, typical recipes of the area will be featured on the menu;

(farm work) if the structure is a working farm, guests will have the opportunity to participate in demonstrations of the various activities of the farm such as ploughing, harvesting and pruning.

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